Transform Your Garden Into Paradise

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Terms of Service

Last Updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the services of Garden Care Experts ("Company", "we", "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Garden Care Experts provides professional landscaping, garden maintenance, lawn care, irrigation services, and related outdoor property services. All services are subject to scheduling availability and weather conditions.

3. Service Agreements

All services require a signed service agreement detailing scope of work, pricing, and schedules. Estimates are valid for 30 days. Services may be modified with written consent from both parties.

4. Payment Terms

Payment is due within 30 days of service completion unless otherwise specified. Late payments may incur additional fees. We accept cash, check, and credit card payments.

5. Cancellation Policy

Service cancellations require 24-hour notice. Emergency cancellations due to weather are exempt. Repeated last-minute cancellations may result in service termination.

6. Liability and Insurance

We carry comprehensive liability insurance and are bonded. Our liability is limited to the value of services provided. Property owners are responsible for underground utilities marking.

7. Warranty

We guarantee our workmanship for 30 days from service completion. Plant materials carry a separate warranty as specified in individual service agreements.

8. Force Majeure

We are not liable for delays or inability to perform due to weather, natural disasters, or other circumstances beyond our reasonable control.

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Privacy Policy

Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly, such as name, phone number, email address, property address, and service preferences. We may also collect information about your property and service history.

2. How We Use Information

We use your information to provide services, schedule appointments, send service reminders, process payments, and improve our services. We may contact you about additional services that may interest you.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us (payment processors, scheduling software) under strict confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You may opt-out of marketing communications at any time. Contact us to exercise these rights.

6. Cookies and Tracking

Our website uses cookies to improve user experience and analyze website usage. You can control cookie settings in your browser. See our Cookie Policy for detailed information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to Policy

We may update this privacy policy periodically. We will notify you of significant changes by email or website notice.

9. Contact Information

For privacy-related questions, contact us at [email protected] or +1 (512) 555-0147.

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Cookie Policy

Last Updated: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and understand how our website is used.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality, including form submissions and user preferences.

Analytics Cookies: Help us understand website usage patterns and improve our services.

Marketing Cookies: Used to show relevant advertisements and measure campaign effectiveness.

Preference Cookies: Remember your settings and preferences for future visits.

3. Cookie Management

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

4. Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics for website analysis and social media platforms for sharing functionality.

5. Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.

6. Contact Us

For questions about our cookie policy, contact us at [email protected].

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GDPR Compliance

Last Updated: January 1, 2024

1. Legal Basis for Processing

We process personal data based on:

• Contractual necessity for service provision
• Legitimate business interests in customer service and marketing
• Your explicit consent for marketing communications
• Legal obligations for record keeping and tax purposes

2. Your GDPR Rights

Right to Access: Request information about personal data we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data (right to be forgotten).

Right to Restrict Processing: Request limitation of how we use your data.

Right to Data Portability: Request transfer of your data to another service provider.

Right to Object: Object to processing based on legitimate interests or direct marketing.

3. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Customer records are typically retained for 7 years after service completion.

4. Data Transfers

Your personal data is processed within the United States. If data is transferred internationally, we ensure appropriate safeguards are in place.

5. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

7. Data Breach Notification

We will notify affected individuals within 72 hours of becoming aware of any data breach that poses high risk to your rights and freedoms.

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DMCA Policy

Last Updated: January 1, 2024

1. DMCA Compliance

Garden Care Experts respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We will respond promptly to valid copyright infringement notices.

2. Copyright Infringement Notification

If you believe content on our website infringes your copyright, please provide written notice including:

• Physical or electronic signature of copyright owner or authorized agent
• Description of the copyrighted work claimed to be infringed
• Location of allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that information is accurate and you are authorized to act

3. DMCA Agent

Send DMCA notices to our designated agent:

DMCA Agent
Garden Care Experts
1247 Oak Valley Road
Austin, TX 78704
Email: [email protected]

4. Counter-Notification

If you believe content was removed due to mistake or misidentification, you may file a counter-notification including required legal statements and contact information.

5. Repeat Infringers

We maintain a policy of terminating relationships with users who are repeat copyright infringers.

6. Good Faith

Please ensure all DMCA notices are submitted in good faith. False claims may result in legal liability for damages under Section 512(f) of the DMCA.